I was recently asked to work on some designs for a registration and checkout process. Now, I’m a responsible and thorough person, so I set out with my copy of LittleSnapper and a handful of URLs to document some best practices. Here’s what I learned.
Sam Dobbin is a freelance user experience consultant with over 7 years’ experience in user experience design, research and strategy.
Social address book
Application design
Web platform re-design
Ethnographic call centre research